Shipping & returns

DELIVERY

STANDARD - FREE on all purchases Australia Wide, we use Australia Post Parcel Post

Deliveries are shipped within 24 hrs by standard post which takes 1-6 days depending where you are within Australia (We are Eastern Seaboard based).

In addition exceptional weather events will extend delivery times depending on the seriousness of the event and impact on the Aust Post network

Note Aust Post does not do pickups on Fridays and all orders after 3.30pm Thursday & all Friday are process over the weekend to meet Aust Post Sunday evening dispatch. 

See Australia Post Standard Parcel delivery schedule  Link: Australia Post Delivery Schedule

INTERNATIONAL DELIVERY: Currently Not Available

EXPRESS

For Express Post deliveries orders must be placed by 3.30pm EST (Eastern Std Time) for dispatch that day.

Note Aust Post does not do pickups on Fridays and all orders after 3.30pm Thursday & all Friday are process over the weekend to meet Aust Post Sunday evening dispatch. Therefore Express parcels arrive next day unless as per below

We use Australia Express Post and deliveries are as per their schedule

 Note not all deliveries are overnight due to remoteness/distance of destinations but Australia Express Post will endeavour to get the parcel there the quickest possible method via Australia Express Post

Additional Fees apply

 1-2 Products =$5

 3-6 Products $10

 7-15 Products $25

INTERNATIONAL DELIVERY: Currently Not Available

REFUNDS POLICY

Support Guards Australia warrants against faulty workmanship of our products
(Note this does not include abuse or misuse of the product)
All claims must be with 30 days of purchase & contact made to: 

email: sales@supportguards.com

For further information on both above see out Terms & Conditions